How to Choose a Reliable Sewer Company in Shreveport, LA

Table of Contents

TLDR

The best way to choose a reliable sewer company in Shreveport, LA is to hire one that is licensed, insured, offers camera inspections, provides clear pricing, and has proven local reviews. Sewer Solutions meets these standards and delivers dependable sewer services across Caddo and Bossier Parishes.

Why Choosing the Right Sewer Company Matters Locally

Why Choosing the Right Sewer Company Matters Locally

Sewer problems are expensive and disruptive. Picking the wrong contractor in Shreveport, LA leads to repeat failures, hidden fees, and unsafe repairs. Local conditions make it important to hire a company that knows the area’s challenges.

Shreveport has older homes with clay and cast-iron sewer lines. The region’s soil movement and heavy rains cause cracks and root intrusion. A reliable sewer contractor prevents small issues from turning into major emergencies.

Common local risks:

  • Aging sewer infrastructure in historic neighborhoods

  • Tree root intrusion from large oak and pine trees

  • Soil shifting during wet and dry cycles

  • Backups during heavy rainfall and storm events

Sewer Solutions has worked with these conditions for years, offering repair and inspection methods tailored to Shreveport homes and businesses.

Key Factors to Consider When Selecting a Sewer Contractor

Licensing, Insurance and Local Certifications

Licensing, Insurance and Local Certifications

Start by asking if the contractor is licensed and insured in Louisiana. A Louisiana Master Plumber license is a strong sign of credibility. Insurance coverage protects you from liability if damage or accidents occur.

Check for:

  • State plumbing license verification

     

  • General liability and workers’ compensation insurance

     

  • Better Business Bureau rating

     

  • Warranties offered on completed work

     

Sewer Solutions holds proper licensing and carries insurance to safeguard homeowners during every project.

In-Depth Inspection Tools – Camera and Sewer Line Diagnostics

In-Depth Inspection Tools – Camera and Sewer Line Diagnostics

A reliable company uses advanced diagnostic tools, not guesswork. Sewer camera inspections reveal cracks, root intrusions, or collapsed lines. This prevents unnecessary digging and ensures accurate repair plans.

Look for contractors offering:

  • Sewer camera inspections with video proof

     

  • Dye testing to find hidden leaks

     

  • Trenchless inspection methods that reduce yard damage

     

Sewer Solutions provides camera inspections before every major sewer repair, giving customers a clear picture of the problem.

Transparent Pricing and Estimates

Transparent Pricing and Estimates

Hidden costs are one of the biggest homeowner complaints. A dependable sewer company in Shreveport provides upfront estimates and explains every line item. Avoid vague pricing or “time and materials” quotes that leave costs open-ended. It’s also important to ask about sewer line permit requirements, since certain projects, especially full replacements may need city approval before work begins. A trustworthy contractor will guide you through the process so you don’t face unexpected fines or delays.

Request:

  • Flat-rate or detailed written estimates

     

  • Comparisons between trenchless and traditional replacement costs

     

  • Clear explanation of labor and material charges

     

Mr. Rooter emphasizes flat-rate pricing but does not always explain trenchless vs. replacement cost differences. Sewer Solutions makes estimates transparent and compares all available repair methods before work begins.

Customer Reviews and Local Reputation

Customer Reviews and Local Reputation

Look at what neighbors in Shreveport say about the company. Verified reviews show how a contractor treats clients, especially during emergencies.

Where to check:

  • Yelp and Angi reviews for recent customer experiences

  • Google Business Profile for ratings and photos

  • Better Business Bureau for complaints and resolutions

  • Local referrals from neighbors or community boards

Sewer Solutions has consistent positive reviews from local residents who value quick response times and dependable service.

Service Guarantees and Emergency Response Time

Service Guarantees and Emergency Response Time

Sewer issues often strike after hours. A reliable company offers emergency service and backs its work with warranties.

Ask:

  • Do they provide 24/7 emergency response?

  • Is same-day scheduling available?

  • Are warranties or satisfaction guarantees offered?

  • Do they give discounts for seniors, military, or first responders?

Sewer Solutions responds quickly across Shreveport and surrounding areas, with same-day service available for many emergency jobs.

Reliable Sewer Services Shreveport LA

Reliable Sewer Services Shreveport LA

A strong sewer company provides more than basic repairs. Look for a provider that covers all major services under one roof.

Important services include:

  • Trenchless sewer repair and lining

  • Full sewer line replacement

  • Hydro jetting to remove clogs and buildup

  • Sewer camera inspection for accurate diagnosis

  • Emergency sewer service for backups and overflows

Sewer Solutions covers all of these services for residential and commercial properties in Shreveport and Bossier City.

How Homeowners Hire a Sewer Company

How Homeowners Hire a Sewer Company

To understand how residents choose a sewer company, Sewer Solutions conducted a local survey of 500 homeowners in Shreveport. The goal was to see what influences their decisions.

Results of the survey:

  • 150 homeowners said they rely on recommendations from friends or family

  • 100 homeowners said they already have a company they have worked with for years

  • About 250 homeowners said they choose based on Google searches, Facebook pages, or whichever company appeared first on their phone when searching for help

This shows that reputation and visibility matter as much as technical skill. A company with strong online reviews and a recognizable local presence is more likely to earn a homeowner’s trust.

For homeowners without a preferred provider, the choice often comes down to who answers the phone first and who provides clear information. This is why responsiveness and transparency are as important as technical expertise.

Sewer Solutions stands out because it invests in both areas: reliable technical service and strong customer support.

Sewer Inspection Experts Shreveport

Sewer Inspection Experts Shreveport

Inspection is the foundation of proper sewer service. Without thorough inspection, contractors guess at problems and risk unnecessary work.

Inspection methods to expect:

  • Video sewer camera inspection

  • Smoke testing to detect leaks

  • Hydrostatic pressure testing

  • Root intrusion evaluation

Greene Plumbing highlights inspections but does not explain how homeowners should evaluate inspection quality. Sewer Solutions educates customers and shows video evidence before recommending repairs.

After the Service – Maintenance Tips and Local Resources

After the Service – Maintenance Tips and Local Resources

Once repairs are complete, proper maintenance keeps your sewer line clear.

Best practices:

  • Schedule annual sewer camera inspections

  • Use hydro jetting every 2 to 3 years to remove buildup

  • Avoid pouring grease or oil into drains

  • Install root barriers if trees are near sewer lines

  • Monitor for slow drains or gurgling sounds

Local resources:

  • City of Shreveport utility department for sewer line guidelines

  • Louisiana Department of Health for septic and wastewater standards

  • Local plumbing supply stores for maintenance products

Sewer Solutions also offers ongoing maintenance plans for Shreveport homeowners.

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Many modern sewer systems, including ATUs, come with alarms that notify you of issues such as low air pressure or system malfunctions. If your alarm goes off:

  1. Do not ignore it. The alarm is designed to alert you to problems that may need professional attention.
  2. Contact a professional: Reach out to a licensed service provider or installer to inspect the system and perform necessary maintenance.

Recognizing the early signs of a failing sewer system can help you avoid costly repairs and health hazards. Look out for these common indicators:

  • Slow drains: If your sinks, showers, or toilets drain slowly, it may indicate a clog or backup in your septic system.
  • Unpleasant odors: Foul smells around the drain field, septic tank, or inside your home could mean there is a problem with the system.
  • Standing water or wet spots: If you notice soggy patches of ground near the septic tank or drain field, this could be a sign of overflow or system failure.
  • Backed-up sewage: A severe backup of sewage inside the house is a major red flag that your septic system is malfunctioning and needs immediate attention.
  • Lush green grass over the drain field: If the grass over your drain field is unusually green and lush, it may indicate an excess of untreated wastewater.

If you notice any of these symptoms, it’s important to call a professional sewer service provider for an inspection and possible repair.

As a sewer system owner, there are a few key responsibilities to ensure your system works properly and lasts longer:

  • Keep the area clear: Avoid placing vehicles, heavy equipment, or structures over your septic tank or ATU. Roots or pests (like fire ants) should be kept away from the system.
  • Monitor the system: Regularly check the system’s operation and make sure the control panel is functioning properly. If your system has an alarm, ensure it’s working and responds to malfunctions.
  • Avoid overloading: Use water efficiently, and avoid flushing non-biodegradable items or harmful chemicals (like bleach or disinfectants).
  • Professional service only: Always have licensed professionals perform inspections and repairs. Unauthorized servicing can cause damage or void your warranty.

Many modern sewer systems, including ATUs, come with alarms that notify you of issues such as low air pressure or system malfunctions. If your alarm goes off:

  1. Do not ignore it. The alarm is designed to alert you to problems that may need professional attention.
  2. Contact a professional: Reach out to a licensed service provider or installer to inspect the system and perform necessary maintenance.

The frequency of sewer system pumping depends on the type of system you have and how much water your household uses. Here are some general guidelines:

  • Septic tanks: Pump every 3-7 years, depending on your water usage and the size of your tank.
  • Aerobic Treatment Units (ATUs): These systems typically require less frequent pumping due to their more efficient treatment, but you may still need to pump every 5-10 years or as needed.

 

Regular maintenance checks are crucial. If you notice odors, slow drainage, or unusual discharges, it may be time for an inspection or pump-out.

For your sewer system to function efficiently, it’s important to use only approved products. Here’s a list of safe items for your system:

  • Household cleaners: It’s safe to use household cleaners in moderation, provided they follow the directions on the label. Avoid excessive use, especially with bleach or harsh chemicals.
  • Toilet paper: Only use biodegradable toilet paper designed for septic systems.
  • Laundry detergent: Use sewer-safe detergents in recommended amounts.

 

However, certain products should never go into your sewer system, including:

  1. Large amounts of bleach or disinfectants that kill bacteria
  2. Feminine hygiene products, diapers, and other non-biodegradable items
  3. Cooking oils, grease, coffee grounds, or shrimp shells
  4. Chemical drain cleaners
  5. Plastics, rubber, and large paper products

 

These items can harm the system’s bacteria or cause blockages, reducing efficiency and increasing maintenance needs.

Both Aerobic Treatment Units (ATUs) and septic tanks treat wastewater, but they use different methods:

  • Septic Tank: A septic tank relies on anaerobic bacteria (bacteria that do not require oxygen) to break down waste. The wastewater is held in the tank where solids settle, and liquids are filtered out. Over time, sludge builds up at the bottom of the tank, requiring periodic pumping.
  • Aerobic Treatment Unit (ATU): An ATU uses aerobic bacteria (bacteria that require oxygen) to break down organic waste. Air is pumped into the unit, promoting a more efficient biological process. This method results in cleaner effluent (treated wastewater) and often requires less frequent pumping.

 

Key Differences:

  • Aerobic systems (ATUs) are generally more efficient, producing cleaner treated water and requiring less maintenance.
  • Septic tanks are simpler but can require more frequent pumping and can produce less treated effluent.

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Select all the problems you are experiencing with your sewer system:*
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When was the last time the septic tank was cleaned out?*

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Select all of the problems you are experiencing with your sewer system.*

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